Food and Beverage Team Leader (Breakfast)

Our Team Leader oversees Breakfast to offer a high quality, efficient service that adds to a superior Guest experience. Bring your positive energy and entrepreneurial skills and join the innovative West Hotel team.

About West Hotel

West Hotel Sydney, Curio Collection by Hilton is one of Sydney’s boutique hotels. Located on the cusp of Barangaroo and Darling Harbour, West Hotel offers a truly unique hotel experience with 182 designer rooms, a modern Australian restaurant and bar, a private meeting/dining room, stunning internal garden Atrium and a fully equipped gym.

What will I be doing?

As Team Leader, you will be responsible for performing the following tasks to the highest standards:

• Maintain an effective breakfast service with an emphasis on high quality, efficient service.
• Check that Guest service standards are set, implemented and monitored, and continuously evaluated.
• Set-up of breakfast in accordance with the pre-determined standards of the operation
• Comply with regulations and hotel procedures relating to service and conduct staff training sessions accordingly.
• Demonstrate a perfect knowledge of all food and beverages served, how food and beverages are prepared (to recipe) and presented, and how Team Members are trained to possess this knowledge and the application of it.
• Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understood and applied.
• Ensure all Team Members are impeccably presented and adhere to the correct uniform standards.
• Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
• Complete all necessary administration in accordance with Company procedures relating to all staff members.
• Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques.

What are we looking for?

A Team Leader serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• A warm personality, attentive and smartly presentable
• An ability to listen and respond to demanding Guest needs.
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service.
• Ability to work under pressure.
• Flexibility to respond to a range of different work situations.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Customer Service experience in a supervisory capacity
• Passion for delivering exceptional levels of Guest service.
• A basic level of IT proficiency

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Important Note

Dear job seekers,
If you want to secure your desired job, it’s crucial to have a favorable assessment of your skills. This report can be a potent tool that distinguishes you from other candidates and gives you a competitive advantage in the job market.
Nowadays, many companies prefer candidates with a proven track record of performance, as reflected in their skill evaluation report. By highlighting your competencies and strengths in this report, you can demonstrate your potential to be an invaluable asset to any organization.
Whether you’re seeking a new job or aiming to advance in your current profession, dedicating time and effort to improving your skills and acquiring a positive skill evaluation report can yield significant benefits. Therefore, make sure to avail yourself of every opportunity to showcase your abilities and expertise, and don’t shy away from seeking feedback and constructive criticism to enhance your performance.
Keep in mind that a favorable skill evaluation report can make a significant difference in obtaining your desired job, so don’t undervalue its importance. Continue to work diligently, maintain your focus and positivity, and you’ll be well on your way to achieving your objectives.
We wish you the best of luck in your job search!

Some references to evaluate your skills:
https://www.cdred.org/⭐⭐⭐⭐⭐
https:// www.talentmattersinc.com/⭐⭐⭐⭐
https://outmatch.com/⭐⭐⭐