My client is a highly respected West Australian fashion label with a National presence. With 9 flagship stores, an online boutique and wholesaling to over 100 retailers, this beautiful brands philosophy is all about relaxed silhouettes with a focus on stunning detailing and luxurious natural fabrics.
If you are a dynamic and motivated individual with exceptional leadership skills, a strong desire to provide an outstanding customer service experience and experienced with nurturing a loyal VIP clientele, then I’d love to hear from you!
In this role you will:
- Lead and support the existing team of up to 4 staff, in delivering an outstanding customer experience.
- Have at least 2 years Fashion Management experience.
- Set the standard for customer service and sales through the development of store-level initiatives.
- Build rosters that promote team development and operational efficiency.
- Ensure accurate management of time sheets and adherence to wages-to-revenue KPIs.
- Handle customer inquiries and complaints professionally, ensuring a positive experience that fosters brand loyalty and engagement.
- Implement and adhere to loss prevention policies and procedures, including seasonal stock takes and effective management of store inventory.
- Motivate and empower the team to achieve their full potential through personalized development plans, regular training sessions, and performance assessments.
- Maintain a consistently immaculate store, team, and product presentation that effectively speaks to the brand.
- Build strong relationships with the design team and deliver insightful feedback on product performance, customer preferences, and local market trends to drive sales.
Benefits:
- Opportunity to work with an Iconic Australian Fashion Brand
- Work in a stunning modern retail space
- A competitive remuneration package, including incentives
- Commissions: Monthly bonuses, Regular incentives
- A positive, genuine, open and supportive culture that recognizes and celebrates achievement.
- Stability with a Tuesday to Saturday roster
- Desire to learn, grow and continue to build a successful business.
- Staff discounts + $2K wardrobe
If this sounds like your dream role then don’t wait, please apply today!
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