Bank Admin & Clerical – RF, BCF & Enfield Civic Centre

£14.20 an hour – Full-time

Job details

£14.20 an hour
Job type
Work Settings
Disability confident

We are currently looking for people with experience in;

  • Bed management
  • CERNER patient records system
  • Healthcare Operations management
  • Ward Clerking
  • Logistics
  • Customer service via the phones
  • PA

We have roles on all our sites at Hampstead, Enfield and in Barnet.

In general you will also be computer literate with experience of Word and Excel, and able to maintain the confidentiality required in working in a patient environment.

Successful candidates will be expected to work across the trust, providing services in a professional, efficient, friendly and polite manner, in line with our ‘world class care’ philosophy.

If all of the above sounds appealing and you want to help us out then please make an application.

Working for our organization

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident employer and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). In order to facilitate applications from all members of the community the Trust is able to offer services including Braille Applications and Interpreting Services.

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification

Royal Free World Class Values

Essential criteria
  • Demonstrable ability to meet the Trust Values

Education & Qualifications

Essential criteria
  • 5 GCSE grade A-C including Math’s and English or equivalent
Desirable criteria
  • 3 A-Levels or equivalent qualifications or experience


Essential criteria
  • Good computer literacy, eg Microsoft Word, Outlook, Excel and Access
  • Evidence of good level of literacy and numeracy
Desirable criteria
  • Ability to manage change and help others deal with change
  • Experience of dealing with telephone calls effectively
  • Experience in typing up complex NHS documents or equivalent experience in typing up complex documents when required

Skills & Aptitudes

Essential criteria
  • Good communication skills, both written and oral
  • Good organizational and liaison skills with attention to detail and the ability to priorities and organize own workload
  • Excellent customer care skills with a “can do” attitude
  • Understanding issues around patient confidentiality and information governance
  • To be flexible and adaptable
  • Capable of multi-tasking
  • Strong problem solving skills
  • Team player
  • Self motivated and good at problem solving
  • Able to work under pressure
  • Knowledge of safeguarding procedures with particular reference to children
Desirable criteria
  • Excellent customer care skills with a “can do” attitude
  • Developing new staff especially during the induction period
  • Knowledge of use of Cerner at a level appropriate to the role
  • Covid-19 VaccinationGetting vaccinated, and getting a booster, remains the best defense against COVID-19.
    We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
  • AT* – Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
  • By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organization where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organization.
  • If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK. Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.
  • If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
  • If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider Trust ID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. Trust ID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit
  • The Trust uses electronic new starter forms on Trace to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
  • The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
  • By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Important Note

Dear job seekers,
If you want to secure your desired job, it’s crucial to have a favorable assessment of your skills. This report can be a potent tool that distinguishes you from other candidates and gives you a competitive advantage in the job market.

Nowadays, many companies prefer candidates with a proven track record of performance, as reflected in their skill evaluation report. By highlighting your competencies and strengths in this report, you can demonstrate your potential to be an invaluable asset to any organization.
Whether you’re seeking a new job or aiming to advance in your current profession, dedicating time and effort to improving your skills and acquiring a positive skill evaluation report can yield significant benefits. Therefore, make sure to avail yourself of every opportunity to showcase your abilities and expertise, and don’t shy away from seeking feedback and constructive criticism to enhance your performance.
Keep in mind that a favorable skill evaluation report can make a significant difference in obtaining your desired job, so don’t undervalue its importance. Continue to work diligently, maintain your focus and positivity, and you’ll be well on your way to achieving your objectives.
We wish you the best of luck in your job search!

Some references to evaluate your skills :⭐⭐⭐⭐⭐

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